Privacy Policy

Effective date: 1/1/2026

This Privacy Policy explains how Dimension3 GmbH, Werner-Haas-Str. 2, 86153 Augsburg, Germany ("we", "us", "our") processes personal data in connection with the D3 Academy Platform, including digital services, software-related services, online courses, digital products, and community features.

1. Data Controller

Dimension3 GmbH
Werner-Haas-Str. 2
86153 Augsburg
Germany

Email: [email protected]

2. Scope of Data Processing

We process personal data only to the extent necessary to provide our services, fulfill contractual obligations, operate the D3 Academy Platform, and comply with legal requirements.

This Privacy Policy applies to all users of our website, services, digital products, and platform features.

3. Data We Process

Depending on how you interact with our services, we may process the following categories of data:

  • Contact information (name, email address)

  • Billing and payment information

  • Order and transaction data

  • Account and login information for platform access

  • Usage data related to courses, products, and platform interaction

  • User-generated content within courses or community areas (e.g. comments or posts)

  • Matterport project data submitted for processing

  • Technical metadata required for service delivery

We do not process personal data beyond what is required for the stated purposes.

4. Purpose of Processing

Personal data is processed exclusively for the following purposes:

  • Providing and delivering ordered services and digital products

  • Granting access to online courses, memberships, and community features

  • Communication regarding orders, services, or platform usage

  • Billing, payment processing, and tax compliance

  • Operating and improving the D3 Academy Platform

  • Compliance with legal obligations

5. Matterport Project Data

If you use services that require the submission of Matterport project data, such data is processed solely for the purpose of generating the ordered deliverables.

Matterport project data:

  • is used exclusively for service fulfillment

  • is not reused, analyzed, shared, sold, or stored beyond the service scope

  • is deleted after completion of the service unless legal retention obligations require temporary storage

6. Digital Products, Courses and Communities

When using digital products, online courses, or community features, personal data may be processed to:

  • provide access to content

  • track course progress

  • enable interaction within community areas

User-generated content such as comments or posts is processed solely to provide the respective platform features and is not used for unrelated purposes.

7. Payment Processing

Payments are processed via Kajabi Payments, including integrated payment, tax calculation, and invoicing services provided by third-party payment processors.

We do not store full payment card details on our systems.

8. Data Transfers to Third Countries

Customers may be located outside the European Union. Data processing may therefore involve transfers to third countries.

Such transfers are conducted in accordance with applicable data protection laws, including the GDPR where applicable.

9. Data Retention

Personal data is retained only for as long as necessary to fulfill contractual obligations and comply with legal requirements.

Accounting and transaction data is retained in accordance with statutory retention periods.

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at [email protected].

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy when necessary to reflect legal, technical, or operational changes.

The current version will always be available on our website.